If you want to upgrade or downgrade an already purchased ticket. You simply contact our ticket vendor Tixr. They will help you with your question regarding a downgrade or upgrade.
We do not offer refunds of tickets unless it's for medical reasons and you can provide a medical certificate, stating you are unable to attend the event.
You are free to resell your ticket and use the "give a ticket away" -function in our ticket management system. See more info about this here.
We allow for downgrading a ticket one time, to the closest "level" below. Example: BYOC 20+ > BYOC or BYOC > Event pass.
This is the full list of downgrade options
- BYOC 20+ Ultra -> BYOC 20+ Premium
- BYOC 20+ Premium -> BYOC 20+
- BYOC 20+ -> BYOC
- BYOC Premium -> BYOC
- BYOC -> Event Pass
- Event Pass -> Can't be downgraded. This is the lowest level we allow.